When we talk about chatbot messenger, we are talking about apps that allow us to chat with a bot in a virtual environment. These virtual interfaces are often used in marketing campaigns to engage consumers. They are designed to communicate with the user and collect data to understand the consumer’s preferences. The goal is to make sure the customer is getting the right message from the brand and that it is the best fit for their needs.
Lidl UK
Lidl is launching a new wine chatbot that is available on Facebook Messenger. Its chatbot is called Margot and will answer questions and help customers select the right wine.
Wine is a growing industry in the UK and chatbots are an effective way to engage customers. This is a great opportunity for retailers. And as more and more people turn to social media for real-time information, a conversational UI chatbot is a great way to provide consumers with information they want.
Lidl wanted to increase sales by providing a convenient and interactive means of educating customers on wines. Aspect Software has joined forces with the grocer to develop a conversational chatbot that will help shoppers make informed decisions.
The chatbot will use natural language understanding (NLU) technology to respond to customers’ inquiries. Customers can ask questions and interact with the bot through four different modes. Users can ask a general question, choose a specific wine, direct them to a store finder, or list Lidl wines on sale.
Roma by Rochi
The most popular fashion brand in Argentina, Roma by Rochi, recently rolled out a Facebook Messenger bot that upsold products as well as answered a few of the customer’s questions. But before the bot was added to the fray, the company had a more traditional means of engaging its consumers. One such touch was a campaign aimed at generating a few more leads, which was deemed a top priority. By the end of the campaign, the company had collected some serious data. Despite their success, they knew that more could be done to further enhance their social presence. They sought the help of ChatBlender, a firm that specializes in lead conversion for eCommerce companies.
ChatBlender’s team of social experts designed the bot to offer the user options ranging from shipping tracking to product reviews. As a result, the bot has been a hit with both users and managers. With a few tweaks to the bot, the company is poised for continued growth.
PrAna
Whether you’re looking to increase your sales or improve your customer service, prAna’s Messenger chatbot is a great tool to have. The bot is designed to be easy to use and to offer a great experience. It offers detailed descriptions of the clothing you’re browsing as well as product images.
Another helpful function of this bot is that it allows customers to schedule appointments via the Messenger channel. This saves customers time, and allows the in-store employees to focus more on customers. Also, this type of conversational chatbot is quite versatile, meaning that the process is tailored to suit the needs of the customer.
With the help of a Messenger chatbot, your business can provide the type of instant connection that consumers love. And with a plethora of features, your bot can do everything from delivering updates on your products to providing information about your company.
Kindred Bravely
The Kindred Bravely chatbot is a new kid on the block that’s been kicking around the block for less than a year. A well thought out design and an impressive customer service team makes the experience an enjoyable one. To make your shopping experience as painless as possible, Kindred Bravely has created a helpful customer service team that is accessible via a mobile app. Whether you’re in the market for a dress, a pair of pants, or a new baby outfit, there’s a chance you’ll find something to suit your needs. With that in mind, let’s take a look at some of the coolest features on the Kindred Bravely site. For starters, you can use the chatbot to browse, shop, and order items in the aforementioned mobile app.
Unilever
Unilever is one of the world’s leading consumer goods companies. It’s a global brand that’s been around for 90 years. Their products are found in nearly every home in Brazil. They want to change the way we live.
The company aims to encourage more people to eat less meat, reduce their carbon footprint and promote a sustainable lifestyle. To do that, they’re developing new products. As part of that, they created a chatbot messenger that can help consumers purchase products. These bots can answer customers’ routine questions and provide product guidance.
One example is the Signal Pepsodent chatbot. This is a Facebook messenger bot created by the Unilever brand for its oral care product. It helps parents to get their children to brush their teeth at night.